Reports & analytics

Track team performance, response times and campaign results.

Know what's happening in your organization with clear numbers: response times, team performance and campaign results, so you decide with confidence.

How to use it

• Open the reports dashboard to see the key metrics.
• Track response times and conversation volume.
• Measure campaign and tracked-link results.

How it works in the system

• Reports are built from your real activity in the system.
• The numbers update as daily work progresses.
• Data is shown according to the organization's permissions.